AI Messaging Intelligence

Sentiment analysis, automatic translation, smart channel routing, and message summarization — all running inline on your messages as they flow through SendAPI. Coming soon — join the waitlist.

What's Coming

• Sentiment Analysis — Detect customer sentiment on inbound messages in real time. Route frustrated customers to human agents automatically.
• Automatic Translation — Send in one language, receive in another. Inline translation for outbound messages with no preprocessing required.
• Smart Channel Routing — AI-powered routing chooses the best channel (WhatsApp vs SMS vs Email) per recipient based on engagement history and message type.
• Conversation Summarization — Summarize entire conversation threads into a single actionable brief for support agents or CRM.